Privacy Policy

At Comfort Minds, we are committed to protecting the privacy and security of our clients. This privacy policy explains how we collect, use, and safeguard the personal information you provide to us.

Information We Collect

We collect the following information from clients who contact us for support:

Name
Email address
Any other information you choose to provide to us voluntarily

We do not require or collect any sensitive personal information such as financial details, medical records, or details about the abuse you have experienced.

How We Use Your Information

We use the information you provide to:

Respond to your initial inquiry and provide support services
Contact you regarding the status of your case or to provide updates
Refer you to other relevant support services or resources
Comply with legal and regulatory requirements

Your information will not be used for any other purpose without your explicit consent.

We do not share your personal information with any third parties except in the following limited circumstances:

If required by law enforcement or a court order
If there is an imminent threat to your safety or the safety of others
If you provide explicit consent for us to share your information with a specific organization or individual

Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This includes using secure servers, firewalls, and encryption.

Retention of Information

We will retain your personal information for as long as necessary to provide you with support services or as required by law. Once your case is closed, we will securely destroy your information in accordance with our data retention policy.

Your Rights